Privacy Policy
Our Privacy Policy explains how Hey Archie, Inc collects, stores, uses, discloses, and otherwise processes information about you in the course of our business, including through our websites that link to this notice (such as heyarchie.ai); the “Archie Platform,” our software-as-a-service offering; and our marketing and sales activities (collectively, our “Services”). It also sets out important information about your privacy rights.
1. Personal Information We Collect
1.1 We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information”) as follows:
1.1.1 Personal Information You Provide: we may collect Personal Information if you sign up to our waitlist or create an account to use our Services or communicate with us.
1.1.2 Communication Information: if you communicate with us, we may collect your name, contact information, and the contents of any messages you send (“Communication Information”).
1.1.3 Payment Information: when you purchase or subscribe to our Services, we may collect your billing information, such as your credit card number, expiration date, and billing address, or use a third-party payment processor to process your payments (“Payment Information”).
1.1.4 Personal Information We Collect Through Our Social Media Pages: we have postings on social media sites like YouTube, LinkedIn, Substack and X (“Social Media Pages”). When you interact with our Social Media Pages, we collect Personal Information you elect to provide, such as your contact details (“Social Information”). In addition, the companies hosting our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
1.1.5 Personal Information We Receive Automatically From Your Use of Our Services: when you visit, use, and interact with our Services, we may receive certain information about your visit, use, or interactions (“Technical Information”), including:
- Log data: Your IP address, browser type and settings, the date and time of your request, and interactions with the Site.
- Usage data: Information about your engagement with our Services, such as content viewed, features used, actions taken, time zone, country, and device details.
- Device information: Includes device name, operating system, and browser.
- Cookies: A small string of information transferred to your computer for identification purposes. For details, see our Cookie Policy
1.1.6 Customer Support Information
When you contact us for support or inquiries, we may collect your name, email address, phone number, and other relevant information (“Support Information”).
1.1.7 Analytics
We use various analytics tools to improve user experiences on our Services.
1.1.8 Online Tracking and Do Not Track Signals
Our website currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received.
1.2 See detailed disclosures for information collection, use, and sharing in the tables below.
2. How We Use Personal Information
2.1 We do not sell your Personal Information.
2.2 We may use Personal Information for purposes such as:
• Providing and improving the Services.
• Customer support.
• Communication about Archie’s Platform.
• Fraud prevention and security.
• Compliance with legal obligations.
3. Disclosure of Personal Information
We may share Personal Information with third parties such as vendors, service providers, subprocessors, or in legal circumstances as described in Section 3.1 of this policy.
4. Request for Action
To request access, deletion, rectification, or portability of your Personal Information, contact us at privacy@heyarchie.ai. Verification steps will apply.
5. Security
We use technical and organizational measures to protect your Personal Information.
6. Data Retention and Deletion
We retain your Personal Information only as long as necessary for business, legal, or regulatory purposes.
7. No Children
Our websites and services are not directed to anyone under the age of 16.
8. Links to Other Websites
Our Services may contain links to external sites not operated by Hey Archie, Inc. Refer to their privacy policies for information on their practices.
9. International Users
By using our Services, you consent to your Personal Information being transferred to and processed in the United States or other countries where our service providers operate.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Please check back periodically for updates.
11. How to Reach Us
If you have any questions, please contact us at privacy@heyarchie.ai.